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The Hildenborough & Tonbridge Medical Group

We are a large practice serving a population of 17,500 patients in Hildenborough, North Tonbridge and the surrounding villages. Our main Medical Centres are located in Hildenborough and at Trenchwood in Tonbridge, with branch surgeries in Weald and Leigh.  Our aim is to provide, by an effective team approach, the highest quality of progressive family health care, in a happy and compassionate environment.

News

Please scroll down as there are many items on this page.

List Management

We have taken the decision not to accept any new patients, except new additions to households currently registered with us in our Practice area.  This is to ensure that our current patients have access to appointments and that they are treated safely and continue to receive the highest possible quality of care.

For further information on how to register with a GP in the UK please visit the NHS website in the first instance (www.nhs.uk).  If you are still unable to find a Practice locally please contact the Primary Care Bookings Service on 01622 228393 or email WKCCG.patientallocations@nhs.net

 

Text Messaging
We launched a text reminder system on 16th April 2018, please ensure we have your current mobile phone number.

Have you signed up for our Online Services - book appointments and order repeat prescriptions online - click here for more information

Leigh and Weald Surgery Cancellations: 
NB From 6th Sept Dr Rumbles will take the Friday surgery at Weald, the new time will be 11.30 to 12.30.
Leigh
  November:  Thurs 28th.   December:  Fri 6th, Fri 13th, Thurs 19th, Wed 25th, Thurs 26th.
Weald:
  November:  Thurs 14th, Fri 22nd, Wed 27th, Thurs 28th.  December:  Thurs 5th, Thurs 12th, Wed 18th, Wed 25th, Thurs 26th.

Flu Vaccinations

Flu vaccinations are now available for patients aged over 65 years and those 'at risk', please phone to book an appointment.  'At risk' patients are those with a chronic health condition such as heart disease, diabetes, respiratory disease, liver disease, kidney disease and a weakened immune system, as well as patients who are pregnant, a carer or if your BMI is over 40.

Dr Tamsin Apps

Dr Tamsin Apps has joined HTMG as a part-time GP Partner working Monday, Wednesday and Friday.  Tamsin previously worked as a locum at HTMG and we are delighted to welcome her back to the practice.

Dr Jo Gray

Dr Jo Gray has joined HTMG as a part-time GP Partner working Monday, Tuesday and Friday.  Jo did her GP training at HTMG in 2013/14 and we are delighted to welcome her back to the practice.

Dr Paul Goozee

After more than 30 years as a GP Partner at HTMG, Paul retired from the Partnership on 31st January 2019.  However, he is continuing to work part-time under the GP Retainer Scheme.

Nimish Patel

Nimish is a Clinical Pharmacist and has joined HTMG to support our patients enabling them to benefit from the best use of their medicines and also to identify medicines related issues. He holds clinics for medication reviews at Hildenborough and Trenchwood Medical Centres.

Self-Help for patients

Take a look at our new 'Self-help for patients' tab above.  There are pages relevant to children, teenagers, adults and the elderly with advice and links to services to which patients can self-refer or contact directly for help and information.

Car Park at Hildenborough Medical Centre

The car park is generally very congested between 8.00 am and 11.30 am on weekdays and is best avoided during these times. If you are able to park elsewhere and/or arrive by alternative means please do so. If you need to attend the Medical Centre for anything other than an appointment, please avoid visiting us between these times.

Please always park with care, being aware of both slow moving pedestrians and other cars. Please avoid parking in the entrance and on the driveway if possible, and certainly not on the bend at the top of the driveway, which causes unnecessary obstruction.  Thank you.

CCTV and Telephone Calls

Please be aware that the practice premises have 24 hour CCTV monitoring in place and all telephone calls are recorded.

Friends & Family Test

Help us improve our service to you by completing the Friends & Family Test.  Just one question and the option to leave a comment, to take the test click here Take our patient survey

To review the latest results of the Friends and Family test click here: Friends and Family poster August 2019

Safeguarding Children and Adults

If you have concerns about the safety or well-being of any child or vulnerable adult you can discuss your concerns or ask for advice by phoning the following contact numbers:

Children:  Telephone:  03000 41 11 11, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk.  or visit:  www.kscb.org.uk

Adults: Telephone: 03000 41 61 61, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk or visit: www.kent.gov.uk/social-care-and-health/report-abuse

Online Services

Hildenborough & Tonbridge Medical Group offers the facility for patients to book doctors appointments, order repeat medication and view Summary Care Record / Detailed Coded Record information online using In Practice Systems (InPS) 'Patient Services'. If you would like to use these services, you will need to register. Please download the form below (or collect it from the surgery) and give the completed form to one of our reception team so that your registration can be processed.  Please note that two forms of identification will be needed, one of which must be photo ID (eg passport, photo driving licence).  The second form of ID should be a bank statement or similar (but not a utility bill). A letter will then be sent to you giving details of the steps to follow in order to create your online account.  Once registered you can access the services via the link at the top right of this page.  

If you have previously registered for Vision Online Services (VOS), you will need to set up your account with further security when you migrate to InPS Patient Services.  Carefully follow the steps when you next log in, there is a help page with videos etc if needed.  Download:  Patient Services Registration form

If you want to use Online Patient Services for booking and managing appointments only, you can now register immediately by following the link below, with no need to complete any registration forms:
 https://www.patient-services.co.uk/web/ps/register 

If you have any difficulty registering, use the help link in the bottom left hand corner of the Patient Services website.

Protected Learning Time

The practice will be closed for up to 9 afternoons each year to allow for in-house or locally-arranged training events. These dates have been arranged for all West Kent practices by the local Clinical Commissioning Group and IC24 to ensure that primary care teams are getting the essential training and development that they need to deliver the best possible service.  Cover is provided by the out of hours service during this time.

Advance notice of practice closures for Protecting Learning Time: 
Next afternoon:  Tuesday 14th January 2020

Future dates 2020:   Tues 14th Jan, Wed 5th Feb, Thurs 5th Mar, Wed 13th May, Thurs 4th June, Tues 14th Jul, Thurs 10th Sept, Tues 20th Oct, Wed 11th Nov.

CQC (Care Quality Commission)

CQC logo

Hildenborough & Tonbridge Medical Group 

CQC overall rating   28 September 2017

Good

(Site updated 14/11/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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