Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicines and dosages, and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after ordering it. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • Via the NHS website
  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer them. They can also answer questions on medicines you can buy without a prescription.

The NHS website has info on your medicine. It covers how it works, when to take it, side effects, and answers to common questions.

 Go to NHS - Medicines A to Z

To discuss your prescription with the GP surgery, please call 01732 838777 and select the relevant option.

You can also submit your query using our Contact Us form.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Disposing of out of date old medicines

Take it to the pharmacy you got it from, or bring it in to the surgery.

Do not put it in your household bin or flush it down the toilet.

About pharmacies

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also recommend medicines that you can buy without a prescription.

NHS - Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room for confidential talks.

About pharmacists

Opening times for Hildenborough dispensary:

Monday – Friday: 8am to 12pm and 2pm to 5.30pm

Over-the-counter medicines

Visit the NHS website for more information. It has a list of conditions for which you can buy over-the-counter medicines.

NHS - Why can't I get a prescription for an over-the-counter medicine?

Leigh and Weald Patients

In Leigh, you can post request forms. We then take requests to Hildenborough to dispense them - please allow at least three days.

For Weald, you can leave forms at the Weald Community Pop-Up Shop. It is open only on Tuesdays and Thursdays, from 10am to 11am. We will collect them the following week (Tuesday and Thursday), but this is subject to change.

If a fee is payable, please leave the correct money. Use cash or a cheque payable to Hildenborough Medical Group. If you are exempt from prescription charges, please provide proof when requesting the repeat prescription.

Current NHS prescription charges

Information on prescriptions issued after a private consultation

How a prescription issued after a private consultation is different to an NHS prescription and how you can receive your medicine.

READ THE FULL ARTICLE

About EPS

The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies.

FIND OUT MORE

Electronic Repeat Dispensing

What is an ERD?

You or a loved one may enjoy electronic repeat dispensing. It is for those who use the same medicines often. You will not have to re-order your repeat prescriptions from your GP each time you need more medicine.

You collect your regular medication from your usual pharmacy each month. You do not have to order it.

 Further Information